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In what situations would a customer be unable to utilize the referral link?

If a customer has checked out as a guest before, or entered their email in any capacity they will not be able to use the referral link (as they will already have an email associated with their name) and will therefore not be eligible.

Why a referral is blocked
  • Advocate and Friend email addresses are similar
  • Order is not the customer’s first order
  • Order is placed by the Advocate
  • Order is placed by someone with the same name as the Advocate