We aim to dispatch all orders within 3-5 working days, unless otherwise specified on the product page, and you will receive tracking details for your order once your order has been dispatched. If you have not received any updates within 7 working days from order confirmed, please contact us to check on the status of your order.
The estimated delivery time is 3-7 working days. If you have not received your orders 7 days after the dispatch notification, please contact us to check on the status of your order.
Where do we deliver:
At the moment orders placed on store.yadea.com can be only deliver to France, Italy and Spain. We will be rolling out to other countries soon. Please join our mailing list for updates.
We are offering complementary delivery service for scooter orders. If your order does not qualify for free shipping, the shipping fee will be calculated and shown on the checkout page.
The standard delivery charge is based on the subtotal of the item(s) in your basket after discounts.
Orders from Europe will be shipped via UPS.
Can I make changes to my order?
Orders cannot be change once dispatched. To make a change before dispatch, please email us on firstname.lastname@example.org as soon as possible. Every effort will be made to accommodate your request.